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Custom Red Phoenix
- Production time for your item can take anywhere from 3-4 weeks. Due to the high quality of our items, we do not keep these delicate items hanging on the racks at risk of getting damaged. When you purchase your item you are the only person to try it on due to the unique conception when you ordered. Please keep in mind you can select the “rush” option to speed up your production.
Delivery
US orders arrive in 2-4 days, while Europe and UAE orders take around 7 days. Note that prices don't include customs duties or taxes, which vary by country and are the customer's responsibility.
Returns
We'll be happy to assist with a return for store credit. Store credits allow us to continue supporting the skilled craftspeople who pour their hearts into making your unique pieces. Please check size charts carefully and reach out with any questions before placing your order.
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Customer Reviews
Zenma exceeded all my expectations with their custom red phoenix costume for Halloween! I wanted something bold and unique, and they delivered exactly that. The craftsmanship is incredible, with every feather and detail perfectly in place. The costume fit me like a glove and made me feel powerful and confident. The online consultation and fitting process were seamless, making it easy to create my dream costume from a distance. Thank you, Zenma, for making my Halloween unforgettable and helping me stand out with such an amazing outfit!
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Frequently Asked Questions
United States
UPS Next Day Air: 1 business day
UPS Ground: 2-5 business days
Standard: 3-4 business days - $14.90 USD
Yes, we're thrilled to extend our services beyond borders to deliver our products to customers worldwide. Our commitment to providing a seamless shopping experience includes shipping to a wide range of countries.
International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
It depends on where you are. Orders processed here will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.