Need help?
Frequently Asked Questions
The size chart serves a general guideline for helping you find your right size. If you have questions about a specific style’s measurements, you can always reach out to our experts by email. Please include your bust, waist, and hip measurements with your note and we’ll help you out.
Please email support@houseofzenma.com your Name, Order #, a description of the issue and pictures if item is damaged so we can get you a replacement asap!
If there is an item that you want, but it is out of stock add your email to the waitlist by going to that product page, selecting the size you want, and entering your email. It’s that simple! We will email you when it becomes available again.
Zenma’s garments are made with the highest quality fabrics and delicate crochet details. To keep your garments in tip top shape please follow our care instructions.
- Hand-wash with a mild detergent in cold water only
- We recommend using a lite detergent!
- To use, mix a quarter size with cool water and hand wash.
- Hang dry in the shade
- Do not tumble dry, dry clean, iron or use bleach
- Do not leave rolled up wet or wring out
- Avoid contact with rough surfaces as it can cause pulling of the fabric
- High amounts of chlorine can ruin your garment, make sure to wash immediately after use
- Certain tanning oils, sunscreens, and fake tanning can stain or damage your bikini
To extend the life of your garment we recommend rinsing immediately after use. Zenma does not take back wash or worn items.
If you’re in town please stop by our studio located in Miami, FL! Contact us to book your appointment.
Please get in contact with our customer service team at support@houseofzenma.com
as soon as possible with details on your order change request. Our Miami warehouse processes orders quickly, so changes cannot always be made. Unfortunately we are unable to make any adjustments on international orders at this time. Thank you for understanding!
Yes we do! Find out all the details here.